Complaints and Curtains

I think that it is about time for my new project. Yes I have turned a dress into a cushion, but what about a pair of curtains into a dress? Think of it as Golightly meets Von Trapp. It shall be as classic as Audrey Hepburn but at the end of the day it will be made from a pair of curtains, donated by my boyfriend, he's not too thrilled with my plan.

I am going to assume that this is going to be a much harder task than my first as I must use proper measurements if I intend to wear it. Despite this, I will take on the challenge as soon as I remember to take the curtains out of my boyfriend's bedroom and into my own. Must probably add here that these curtains are no longer in use, I am not literally taking the curtains from his window leaving his bedroom exposed to seagull eyes. Nope, they have been replaced with a stylish chocolate coloured pair, on my advice of course.

Pictures of my masterpiece will definitely follow. I cannot leave this project undocumented.

I cleared out my wardrobe yesterday. I was the most ruthless I have ever been, yet my wardrobe is still full of clothes. Both my mother and my boyfriend feel that it is because I buy too many. My boyfriend even referred to me as a "secret shopaholic", my response was that it is certainly no secret. However, when I thought about it in depth for an entire 5 minutes, I deduced that I am not addicted to shopping, but just owning new clothes. Carly from work donated me two cardigans that she no longer wears and I was just as excited by those as I would have been about two brand new cardigans.

I have decided that I will prove that I am a clothesaholic rather than a shopaholic in the completion of my dress formerly known as curtains.

While I think about shopping, it must be said, that after four years of working with Wallis, I am resigning to move into a swanky new full time job. I will still be selling, but I will be away from fashion retail. Very sad face. However, I am super excited about starting the new job and being away from the prying eyes of Mary Porter and her secret shoppers.

That's right, they're everywhere. It was brought to my attention at work that on Mary Porter's website there is a page dedicated to the general public and there comments on customer service they have received. The first thing that occurred to me was that people are quicker to comment on bad customer service than good. Let's be honest, who has ever turned to a friend and said, "I went shopping today and the man in Tesco was really nice to me"? I haven't. In fact, it goes the other way too.

Case and point? Whilst at work one day I received a phone call from a customer looking for a particular item of clothing. Here is how the conversation went as follows:

Customer - I was wondering if you had a black knitted dress with ribbing?

Me - It doesn't sound like anything we have on the shop floor, can you tell me anything else about it?

Customer - Well I know you have it, I saw it yesterday. I have the line number.

She proceeds to tell me the line number, I mishear a nine for a one so am wrong when I repeat it back to her, this does not impress her.
I go away and find the jumper and put it on hold for her.

To this day, I believe that the customer asked the wrong question from the start. She should have said, "I saw a knitted dress in your store yesterday I was wondering if you still had my size?" That way it would have been easier for me to determine which one she could have possibly meant.

In this story though, it is not the actual incident that is my point. My point is that the following day, this is the story I decided to tell Amanda. Of all the customers I had served the previous day, all of the customers who were a joy to serve, this one was the one that I remembered enough to tell Amanda about. You can probably guess where this is going, the customer was in the shop to collect her jumper and overheard me slagging her off for being rude. She told me that she had found me rude on the phone. Not one to embarrass easily, I went and fetched the jumper for her and let Amanda process the sale.

Woopsy Daisy!